Privacy Policy

Projectmaven ("Projectmaven", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website and services (the "Service").

By using Projectmaven, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Account Information

When you create an account, we may collect your name, email address, password, and basic profile details.

Billing Information

If you subscribe to a paid plan, our payment processor collects payment details (such as card information and billing address). We do not store full payment card numbers on our servers.

Project & Usage Data

When you use the Scoping Wizard and other features, we process the content you provide (project descriptions, preferences, features, etc.), as well as usage data such as actions taken, pages visited, and time spent in the product.

Device & Technical Data

We may collect IP address, browser type, operating system, and other technical identifiers to maintain security, prevent abuse, and improve performance.

Newsletter & Marketing Communications

When you create an account or subscribe to our newsletter, we collect your email address for marketing communications including product updates, educational content, and promotional offers. You can unsubscribe at any time via the link in any email.

Cookies & Similar Technologies

We use cookies and similar technologies as described in our Cookies Policy to remember your preferences, keep you logged in, and understand how the Service is used.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service
• Generate project scopes, estimates, and documents based on your inputs (using our AI providers and infrastructure)
• Personalize your experience and remember your settings
• Improve the accuracy and performance of our models, prompts, and product (in aggregated and/or anonymized form where possible)
• Communicate with you about updates, security alerts, support messages, and relevant product information
• Send you newsletter emails, product updates, and marketing communications (you can unsubscribe at any time)
• Process payments and manage subscriptions
• Detect, prevent, and address technical or security issues
• Comply with legal obligations and enforce our Terms of Use

3. AI & Third-Party Providers

We rely on third-party AI and infrastructure providers (for example, model providers and hosting platforms) to process certain inputs and generate outputs. When we do so:

• We send the minimum necessary data required to generate the requested output
• We require our providers to implement appropriate security measures and to handle data in line with our instructions and applicable law
• Where possible, we avoid using your identifiable data for provider training beyond what is necessary to deliver the Service

We also use the following third-party services:

• Google Analytics and Google Ads for site analytics, conversion tracking, and remarketing
• Meta/Facebook Pixel for site analytics, conversion tracking, and remarketing audiences
• Beehiiv for newsletter delivery and subscriber management

These services may collect usage data subject to your cookie consent preferences. You can manage your preferences via the cookie consent banner on our site.

4. How We Share Information

We do not sell your personal information.

We may share information:

• With service providers and vendors who help operate the Service (hosting, payments, analytics, email delivery, customer support, etc.), including email marketing providers (Beehiiv) to deliver newsletters and drip sequences, and advertising platforms (Google, Meta) for remarketing and audience analytics
• With professional advisors (lawyers, accountants, auditors) as needed
• In connection with a merger, acquisition, financing, or sale of company assets (where your information may be transferred as part of the transaction, subject to continued protections)
• When required by law, legal process, or to protect the rights, property, or safety of Projectmaven, our users, or the public

5. Data Retention

We retain your information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated project data, subject to certain legal or operational constraints.

6. Your Choices & Rights

Depending on your location, you may have rights such as:

• Accessing the personal data we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of your data (subject to legal exceptions)
• Objecting to or restricting certain processing
• Opting out of marketing communications
• Unsubscribing from marketing emails via the link included in every email we send
• Managing cookie preferences via the cookie consent banner on our website

You can manage many settings directly in your account. For additional requests, contact us at privacy@projectmaven.io.

7. Security

We implement reasonable technical and organizational measures to protect your data, including secure transmission, access controls, and infrastructure best practices. However, no system is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

If you access the Service from outside the United States, your information may be processed in the U.S. or other countries where our service providers operate. By using the Service, you consent to such transfers, subject to appropriate safeguards where required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Email: privacy@projectmaven.io